Delivery Ops - Print Production Level 3

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: Print Production Level 3
Location- West Haven, CT (onsite)
Duration- 02+Month Contract
Monday to Friday 8:00am to 4:30pm

ESSENTIAL FUNCTIONS:

• Operate digital and color equipment
• Possess skills and competencies to deliver contracted customer requirements
• Perform defined and routine tasks and activities
• Ability to lift and move up to 50 pounds
• Act as point of contact to receive, review, and electronically log customer jobs
• Operate standard finishing equipment (e.g., paper cutters, inserters, laminating, and hole punchers)
• Operate office/production equipment (printer, copier, fax, scan)
• Clean and maintain office equipment when necessary
• Process basic forms and update information using a PC
• Collect and submit meter reads
• Problem solve issues to complete production, delivery, and output requirements
• Perform quality inspection before, during, and after output of each production run
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format (training may be required and provided)
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
• Operate high volume printers and copiers
• Estimate, schedule, and track incoming production jobs
• Optimize document design for quality and reproduction
• Track and store jobs as required for reuse at a future date, including file backup
• Inspect files for problem areas, including fonts, image resolution, and image registration
• Index electronic materials to media such as CD-ROM, disk, or tape for reproduction and distribution
• Integrate variable data files into printed format using templates provided
• Operate high volume folding and inserting mail equipment
• Perform file/document conversion (utilizing standard software)
• Perform operator maintenance on equipment
• Maintain reporting logs and information for billing
• Perform minimal training to customer end-users on equipment
• Engage services from Client and/or third-party vendors to support purchase of supplies and services as required
• May develop work processes or templates

SKILLS:

• Able to demonstrate computer skills
• Functional knowledge of PC (keyboard functions, mouse, etc.)
• Intermediate use of MS Office (Word, Excel, PowerPoint), Web, Internet, and Intranet:
  • Create spreadsheets
  • Use standard formulas
  • Sort, filter, and create graphs
  • Import/export information
  • Embed files into applications
  • Move data between Word and Excel
• Ability to use and locate devices (drives, files, printers) attached to network
• Ability to send and receive emails, find, open, and save documents and files, and perform data entry
• Ability to use internet browsers for web browsing and send documents to preconfigured printers
• Basic math skills (division, multiplication, percentages)
• Demonstrate business maturity and professionalism
• Ability to coach and mentor co-workers

EXPERIENCE:

• Minimum 1 year experience in a Customer Service environment

EDUCATION:

• Minimum: High School Diploma or equivalent
• Required: Post high school technology training or experience

EDUCATION VERIFICATION:

• Yes

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.