Print Production Specialist - Multi-Site Support

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Job Summary:

Xerox is hiring a Print Production Floater to support operations across Tukwila and Everett sites. This role requires travel between locations and flexibility to cover both first and second shifts. This role will serve as a relief team member, providing coverage as needed on both first and second shifts. The ideal candidate must be adaptable, willing to work varying schedules depending on business needs, and comfortable traveling between locations.

Shifts:

• First Shift- 7:00AM to 3:30 PM
• Second Shift- 3:00 PM to 11:45PM
• Days off will be assigned weekly and may vary depending on shift coverage and operational needs.

Duties, Roles and Responsibilities

• Provide delivery of contracted services at Boeing.
• Produce Premask, Stencil, Wetpen and Scribe ship sets per paint hanger schedule.
• Produce High Accuracy Plots per distributed requests.
• Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW).
• Provide requested data within the timeframes outlined in the contract.
• Provide requested data within the allowable error rates outlined in the contract.
• Achieve business objectives (PEP), identify and resolve shortfalls and issues.

Skills/Essential Job Functions

• Constructive, positive outlook and persistence in the face of obstacles.
• Excellent customer Service, interpersonal, and communication skills.
• Operational Management.
• Build and maintain relationships.
• Good organizational and time management skills.
• Ability to manage multiple tasks.
• Good Problem solving and critical thinking skills.

Experience

• No prior experience necessary.

Education/ Knowledge

• Skills in MS Office applications, Internet navigation and use.
• Maintain quarterly learning objectives deployed by Xerox.
• Maintain required learning deployed by Boeing.

Measures of Accountability - PEP

• Customer satisfaction surveys and feedback.
• Delivery against Service Level Agreements.
• Delivery against Xerox Corporate Goals and Objectives.

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