Order Tracking Clerk Jobs

Job Title: ?Office Manager /Customer Service Rep: Company: Location: Columbus, GA Description: Print/copy shop seeking friendly, highly organized, self managing individual to help run busy shop. Must have printing/copying/ bindery experience. Computer skills a must and must be able to work with public under tight schedules. Benefits

Job Title: Customer Service Rep - Print Services Company: Office Max Location: Irvine, CA Description: Position Summary:The ImPress Customer Service Representative is responsible providing friendly and effective service, assisting customers in the self serve area and by producing high quality documents in a timely manner which meet or exceed the customers expectations. This position provides excellent customer service by demonstrating a Customer First sales mentality.Position Responsibilities:Manage individual customer accounts, understand and react to unique customer demands and applications.Manage various vendors to provide reasonably priced, high quality print alternatives for clients.Understand offset printing standards, pricing, job submission practices and turnaround times for multiple third party vendors.Obtain specialty quotes and make vendor selections. Ensure accurate calculation of prices and margins in all quotations and orders.Monitor compliance to ordering procedures and vendor compliance to quality performance and on-time delivery.Evaluate quality standards for offset print, specialty products and finishing and consistently apply them to every order. Handle returns and re-dos, resolving all specialty print order issues directly with the vendors.Ensure vendors are selected and procured that offer competitive rates in order to maintain set standard profit margins.Maintain all specialty print records and logs and handle all necessary invoicing approvals.Maintain a clean and safe work environment, following established safety procedures in use of equipment and in handling product.Contact customers, couriers, outside vendors, Commercial Account Managers and call center personnel. Route calls internally as necessary.Work closely with the ImPress Courier and Logistics Associate to ensure all customer requirements for delivery are met.Train customers on OfficeMax ImPress programs and learn specific customer file submission services as necessary.Support the stores shrink awareness program and advise management of any unusual activity. Utilize the Witness Rewards and Tip Line programs.Adhere to all Company policies and procedures.Demonstrates a commitment to OfficeMax core values.The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Job Title: Copier tech / Customer service rep. Company: Location: Farmington, NM Description: Printing company located in Farmington, NM is looking for an experienced full-time CSR to join our team. Answer phones, assist customers, prepare quotes, enter orders, operate various copiers, laminator, fax and bindery equipment. Starting pay is $10.50/hour, 8 paid holidays, health insurance, 2 weeks vacation after 1year + 2 personal days. Email resumes to Register to View or go to www.reprographicscenter.com for additional information

Job Title: Customer Service Rep - Printing Company: Location: Minneapolis, MN Description: Customer Service Rep in Printing Industry needed for full time position. Online business at mid-size printing business is growing rapidly, and we need a customer service rep to work with customers both directly and online. Good computer skills, including Microsoft Office/Excel required. Hagen OA knowledge a plus. Job planning and good organizational skills very important. 5+ years experience preferred.

Job Title: Customer Service Rep w/ Marketing Support (PT) hiring NOW. Company: Location: Philadelphia, PA Description: Part-time Customer Service Representative needed immediately. Entry Level position in E-Commerce / Marketing department of highly reputable Philadelphia company (purveyor of gourmet gifts & fine imported foods). Daily Tasks & Responsibilities include: -administrative side of E-Commerce order fulfillment (gift cards, shipping labels, printing, etc). -following up on phone and email inquiries -answering phones and internet chat -placing phone orders for individual and corporate clients -general support for marketing projects (working with excel and word, printing and cutting) -social media responsibility (writing & posting on facebook, twitter, and flickr in accordance with our schedule) The candidate should have: -experience working in an office environment -ability to comfortably work in Excel and Word programs -a polite, upbeat, and generally pleasant tone on the phone -a "no excuses" attitude when it comes to getting the job done -basic familiarity with Facebook or other social media applications -willingness to learn new computer software systems and a broad spectrum of product information This position will be scheduled Monday-Thursday 9am-2pm with potential for additional hours, especially during November and December. Proficiency with Adobe Photoshop a big plus! APPLY NOW!

Job Title: Experienced Printing Customer Service Rep Company: Location: Chicago, IL Description: Experienced person needed for Customer Service Rep in a fast paced offset printing company. Previous employment at a printing company strongly suggested. Must have strong computer skills and knowledge of the printing industry. Requirements: *Proficient in Microsoft Word and Excel. *Excellent communication skills *Ability to organize and manage a volume of detailed tasks. Responsibilities *Deal with customers and vendors by phone, electronically or in person. *Manage customers accounts *Communicate and coordinate with internal departments *Follow up on customers requests/jobs. Send resume and cover letter to Register to View

Job Title: Customer Service Representative Company: Location: Denver, CO Description: Fastsigns in Boulder, CO is immediatley hiring a customer service representative. Job duties include take orders for signage and large format printing via phone, email or with the customer in person, answer customer custom questions and making recommendations on what is the best product for their specific need, handling accounts receivable be sending out bi-weekly statements and following up with phone calls on any outstanding depts, filing, communication with the customer for proofs and job status. Applicant should be skilled on a computer and does not need to know graphic programas such as Adobe Photoshop or Illustrator but would be a plus. Training will be provided on acceptable file types for specific types of output. Sign shop experience is a plus as well. We are a fast pace shop and applicant must be able to handle a large work load at times. Pay will begin at $13 an our for a 90 day introductory period and a raise based on performance during that time. Health insurance will be made available after 6 months. Please email in all resumes and questions to Register to View I will be hiring this week.

Job Title: Customer Service Rep – Sales Administrator Company: MAGNUM PRINT SOLUTIONS-370 (KCBSO) Location: Seattle, WA Description: In October 2009, Magnum Print Solutions was ranked as the 25th fastest growing private company in Washington by the Puget Sound Business Journal. Magnum, a 20 year old profitable company, is a leading provider of printer, copier, fax service, support and supplies in the Greater Seattle area. 4 of the 7 largest law firms in Seattle rely upon Magnum for both supplies and office equipment service. Current customers include the largest banks, law firms, universities, insurance companies and government agencies in the Puget Sound area. The person in this role will be spending 50% of their time contacting current customers for client satisfaction checks and cross selling opportunities. The other 50% of the time will be assisting the Director of Sales in the administrative side of sales; quotes, reports, meetings, etc. Primary Job Duties:- Proactively contact 100 current customers a day to determine if they need to order anything. - Enter product orders- Enter work orders for service calls - Proactively call and cross-sell customers on other products- Schedule customer meetings for the Director of Sales- Update the customer database by contacting customers and making the necessary changes- Create quotes and reports for the Director of SalesSecondary Job Duties:Provide back up to the front office Administrative Assistant. These duties may include- Answer incoming calls and direct to appropriate employees. - Enter product orders - Enter work orders for service calls - Communicate with customers as to the status of delayed product orders or service calls QUALIFICATIONS:- Must have at least two years of experience in a fast-paced, multi-tasking environment. This must come from an office environment. - Previous track record of stable employment- Ability to maintain high accuracy in a fast paced, high-pressure environment with excellent attention to detail - Ability to work independently as well as effectively with other team members - Displays attitude that reflects caring about the quality and quantity of work; co-workers and the company in general- Experience making 100+ outbound calls a day This will consume 50% of your time- Sales Support Helping with quotes, customer inquiries etc.- Pleasant, helpful voice and attitude is paramount- Must have technical aptitude related to computer technologies - Must be proficient with MS Office products and other software applications- Ability to pick up new tasks very quickly- Ability to anticipate impact of decisions and proactively make decisions to resolve issues that come up without supervisionCOMPENSATION:- $10-18.00 per hour, plus bonusBENEFITS:100% paid Medical and Dental Premiums after 90 DaysPaid VacationPaid Sick TimeHOURS:This person will work 40 hours per week. Monday through Friday. 8-4:30 or 8:30-5:00 (30 minute lunch)We are looking for a detailed oriented, dedicated employee that is looking for stable and long-term employment. This position is the center of all major company activity and therefore requires a super efficient and effective approach. If this sounds like you, please email your resume and compensation requirements to Register to View

Job Title: Customer Service Representative - Printing Industry Company: Location: Minneapolis, MN Description: Kelly Services, Inc. is looking to hire a Customer Service Representative in Minneapolis, MN to work with a reputable printing facility. The representative will be responsible for providing the necessary support to meet internal customer needs. He/She will act as a point of contact for internal and external customers while coordinating and assuring accurate/timely execution and production of assigned customer accounts. An employee must follow guidelines which may include company and/or departmental policies and procedures, and rules and regulations that are well established but may require some deviation from normal operating procedures when completing more unique assignments. Responsibilities: ?Process orders and change notices (also includes obtaining delivery special promises and special freight quotes) in related systems as required. Handles complex, high volume or high profile accounts with minimal supervision ?Perform pricing related duties and generate quotes ?Verify composition or perform copy prep as needed for order processing purposes. ?Coordinate all corrections and/or changes that occur during work-in process through written and/or verbal instructions. ?Data entry responsibilities, setting up new items and managing current inventories. ?Provide instructions to all manufacturing areas through current paperwork. ?Promote and work as a team member with all departments to build continual improvements. ?Performs other related duties and participates in special projects as assigned Requirements: ?A high school diploma or equivalent ?At least 2-4 years of relevant customer service and/or administrative experience ?Excellent oral and written communication skills ?Intermediate to advanced skills in Microsoft Word and Excel ?Intermediate to advanced computer skills ?Must be detail-oriented, organized and able to multitask ?Must be available to work weekends and holidays if necessary Preferred skills: ?Experience working with a commercial printing or label-making facility is a plus If you are interested in applying for this position, please email Register to View Please reference Customer Service Representative ? Printing Industry when submitting your resume. Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a world leader in workforce management services and human resources solutions. Kelly offers a comprehensive array of temporary staffing, permanent placement, outsourcing, and consulting services. Kelly serves clients around the globe and provides employment to 650,000 employees annually. Revenue in 2008 was $5.5 billion. Visit www.kellyservices.com

Job Title: Customer Service Rep Company: Location: Houston, TX Description: About the Job C2 Imaging is a rapidly growing technology rich company that provides point of sale/point of purchase prints/displays, promotional/marketing materials and trade show graphics to Fortune 500 clients. Our strong financial position and our over 400 employees nationally are unparalleled in the marketplace. See our clients and our work at www.C2imagingLLC.com We are looking for a high energy, talented, experienced Customer Service Rep to join our Houston team. As a Customer Service Rep you will: -work closely with and support local sales executives and customers -support, manage projects for many high profile accounts for printing -deal with inquiries and follow through on project requests, orders -consult with sales and production on the best solution for the client -enter work orders into our system with accuracy and detailed specifications The best candidate will have: -print experience a plus -strong communication skills--verbal, written, listening -ability to adapt and be flexible to an ever changing environment -problem solving skills and a keen attention to detail -the ability to handle multiple tasks and prioritize We offer: -a comprehensive benefit package -a dynamic work environment with a strong, supportive management team Company C2 Imaging Location Houston, TX 77024 Industries Printing and Publishing Job Type Full Time Employee Years of Experience 2+ to 5 Years Career Level Experienced (Non-Manager) Salary $30,000.00/year plus overtime