Director Of Printing Sales Jobs

Job Title: Copy & Print Sales Manager Company: Staples Location: Woburn, MA Description: Copy & Print Sales Managers will lead the way to building a Copy & Print business focusing on building relationships with new and existing business customers through active account management. This individual will offer total copy and print solutions that will meet customers business needs. Copy & Print Sales managers will offer account management and up selling opportunities to the small to mid size customers. This position offers the chance to be part of a fast paced, exciting, entrepreneurial environment. Primary Responsibilities: Drive profitable sales in Staples Copy & Print shops Partner with Account Manager as needed for account reviews and customer retention Determine sales growth opportunities within existing business customers Develop sales culture in store (referrals, up-sells & great customer service) focusing on growing outside business development activities Grow copy & print customer base by being active in prospecting and building relationships with business customers in the stores trading area Increase total product spend and retention rates among our existing business customers Maintain and support existing accounts and ensure all levels of service and quality are being met to customer expectations Coach, mentor and strategize with Copy center associates and Account Manager on sales growth opportunities Teach and reinforce behaviors that result in Associates delivering the Best Customer program Develop, coach and mentor store associates to achieve results and build strong customer relationships Ensure production deadlines, workflow processes and quality standards are upheld to meet the customers expectations Maintain adherence to all company policies and procedures Perform other related duties as assigned Basic: High School diploma or equivalent One year of previous supervisory experience in a retail or service industry Preferred: Bachelor Degree in Business Administration or related field Two to four years progressive retail or printing industry experience, preferably in a supervisory capacity. Decision Making: uses the appropriate knowledge, information and expertise in making decisions Managing Execution: delegates responsibility and conveys clear expectations Focus on Service: identifies and anticipates customer requirements, expectations and needs Engage and Inspire: projects a positive image and serves as a role model to others Developing Others: provides feedback, coaching, and guidance to enhance others development Building Relationships: relates to people in an open, friendly, accepting manner Leveraging Diversity: creates a respectful and inclusive environment Results Orientation: demonstrates a strong drive to achieve meaningful results Adaptability: adapts appropriately to competing demands and shifting priorities