Customer Service Representative Jobs

Job Title: Customer Service Representative: Atlanta North, GA Company: Location: Atlanta, GA Description: Job ID: 33518 Commercial offset/digital printing company is seeking organized, self-starter, able to meet tight deadlines, in a fast-paced environment. Must have at least 3 years experience in the printing industry. Strong Hagen OA and Microsoft Office experience preferred. Postal or direct mail experience a plus To learn more about this position, including how to apply, click here: http://www.printworkers.com/Default.cfm?fuseaction=search.3&ID=33518Ad ID: 4904200

Job Title: Customer Service Representative/Sales and Production Assistant Company: Location: San Antonio, TX Description: Customer Service Representative/Sales and Production Assistant AlphaGraphics - a leader in the print and marketing industry needs a highly motivated Customer Service Representative/Sales and Production Assistant. Have you had success in your career or school? Want to have fun at work? Want to be a part of an organization that will give you career developmental opportunities? If you answered yes to all these questions, then this job may be for you. We are hiring a smiling customer service/sales and production assistant. This position could potentially lead to Outside Sales and/or Marketing Consultant position. This position will be responsible for preparing quotes and managing the execution of marketing and printing projects for our customers and ensuring that our customers? experience with us exceeds their expectations. REQUIREMENTS - Strong verbal and written communication skills - Proven record of focusing on quality and attention to detail - Experience in a fast paced customer order environment - Ability to take initiative to uncover opportunities and solve issues - Demonstrated A Player who has achieved success in their career and/or school - Strong work ethic and problem solving skills - Demonstrated ability to work quickly, neatly, while multi-tasking - Must make deliveries to and from customers in your own vehicle - Be flexible and work long hours when production volume is high PREFERRED EXPERIEINCE ? Print/copy center production experience ? Front counter sales ? Customer service ? Delivery and/or familiarity with San Antonio We will train the right person. Please send your resume to: Register to View

Job Title: Customer Service Representative (Printing): Sun Prairie, WI Company: Location: Sun Prairie, WI Description: We are a profitable and growing printing company currently offering a challenging career opportunity for a customer service representative. If you take pride in proactively identifying and resolving your customer's needs; creating strategies that assist your organization with serving customers more effectively; are detail orientated and enjoy seeing a project through from start to finish; are organized and able to multi-task; and have prior customer service experience within the printing industry. In addition to offering a competitive salary and benefits package, our organization provides a team environment and a company culture that has received the distinction of a "Best of the Best Workplace in the Americas" by Printing Industries of America. EOE To learn more about this position, including how to apply, click here: http://www.printworkers.com/Default.cfm?fuseaction=search.3&ID=33419Ad ID: 4444745

Job Title: Customer Service Rep - Printing Company: Location: Minneapolis, MN Description: Customer Service Rep in Printing Industry needed for full time position. Online business at mid-size printing business is growing rapidly, and we need a customer service rep to work with customers both directly and online. Good computer skills, including Microsoft Office/Excel required. Hagen OA knowledge a plus. Job planning and good organizational skills very important. 5+ years experience preferred.

Job Title: Customer Service Representative Company: Location: Reading, PA Description: Opportunity: World Renowned academic medical publisher relocated its New York based medical journals to the Philadelphia (Valley Forge) area. We are currently interviewing to fill two openings in our Content Services group. Ideal candidate is comfortable dealing with people and has an eye for detail . You are an honest, trustworthy, pleasant, positive, assertive problem solver that can work independently. You are seeking an opportunity to work side by side with great people in a positive service oriented environment while delivering our world famous content into multiple media outlets. You see yourself as a leader with strong communication skills and a positive ?can do? attitude. You have developed exceptional organization skills to manage multiple projects simultaneously. You are drive to excel and comprehend in developing extraordinary work. You are willing to give 100% in exchange for excellent compensation and long term growth potential in the pharmaceutical industry. You are seeking a place you can call ?home? and receive real experience in an emerging company that serves the healthcare industry. Content Services Representative Job Description ? You will report to Operations Director ? Routinely call on authors and drug manufacturers likely to benefit from the information reported in given articles published. While commercial purchases will make up the largest portion of our total volume, making sure that all authors listed on each manuscript are given the opportunity to receive low cost copies of their work for distribution among their peers and faculty members will be critical to grow this franchise. For you the complete distribution of all research allows you to cultivate future supporters and advance the volume of content by spreading existing content through authors. You will identify buyers of articles in the USA for distribution to colleagues and in the field, while updating database with most current information so that we can ensure print copies of the journal are routinely distributed to all parties that publish research. ? A weekly report will be submitted to Director at the close of business each Friday that outlines the reprint activity each week and highlights transactions engaged. ? Keeping in contact with editors for them to point out upcoming articles of commercial interest. Adding ePrints to existing reprint orders to expand the reach ? Interface with Editorial for future ideas and scheduled events and any other departments with-in the group in order to coordinate the flow and traffic of information and materials refer when possible to the Conference Schedule. Responsibilities ? Manage multiple print projects and efforts with competing priorities. ? Acquire printer cost estimates and select the most appropriate printer. ? Monitor the determined project budget, quality and schedule. ? Handle content correction and cover updates for reprint.(check to see if an erratum was made on that article with editors) ? Collaborate with print vendors to develop creative solutions for print and production issues. ? Review printer proof for FDA cleared accuracy and quality (pages correctly numbered, erratum is included in text). ? Work with customers and in select circumstances their printers to complete projects. ? Ability to create, update and maintain documents in MS Office products. ? Ensure all invoices are accurate and processed in a timely manner by Judy. ? Archive production and electronic files for all projects. ? Ability to travel as required (10%). ? Other duties as assigned. Handle print projects and schedule printing and delivery coordination making sure schedules are followed and deliveries are made in a timely fashion. Acquiring cost estimates from printers, review and approves printer proofs and see each projects through to completion. Upon completion of each job, handle archiving of materials to Creative Services. Act as Project Lead on Print Procurement RFP Project acquiring print and fulfillment vendors, review and finalize sample job and standard job specifications for cost estimating purposes, evaluate and rate vendors. Finalize standard job costs via a rate card, negotiate annual volume discounts and service level credits with recommended vendors. Assist in the preparation of the RFP project results Units, introduced ftp site procedures to upload printer files (which required acting as a liaison between Procurement and Creative Services), created vendor performance database, and participated in the development of the vendor job information/schedule intranet site. Handle minor graphic design for reprint covers, brochures, letterhead, logo, web pages and other various project types for acquired clients. Prepress production for all projects. Completes projects on schedule and within budget while maintaining high standards of quality. Works with customer and in some cases their printers and checks printer proofs for FDA cleared accuracy and quality. DESKTOP COMPUTER SKILLS (Windows and/or InDesign Applications) ? Adobe Illustrator ? Adobe Photoshop ? Microsoft Word ? Microsoft Excel ? Microsoft Outlook Express

Job Title: Customer Service Rep/Administrative Company: Location: Brainerd, MN Description: Bang Printing is a technology-driven and ?fast growing? book printer doing business with publishers nationwide. Bang Printing, one of Minnesota?s fastest growing book printers is currently seeking a self-motivated individual to fill a full time Customer Service Representative/Administrative position. This position serves as the focal point of communication between Sales Representatives, Customers and Manufacturing. Candidate must be organized, detail oriented; possess excellent communication skills along with computer experience. A 2 year degree in Marketing or Business is preferred. Bang Printing offers competitive wages and an excellent benefit package along with the opportunity for advancement. If you have the desire to advance with a ?fast growing? company, submit a resume or complete an application.

Job Title: Printing Co. Customer Service Rep Company: Location: Seattle, WA Description: Advanced Labels NW is seeking a full time Customer Service person. This position requires a minimum of 3 years customer service experience, preferably in the printing industry, but not required. The applicant must be computer literate on a mac and have all basic office software skills, filing and experience related to e-mails, typing letters, answering phones, voice mail, fielding client questions and requests as well as taking client information and providing price estimates. The applicant will be responsible for managing dozens of client accounts in a very fast paced environment, following up on client needs, estimates, art proofs, tracking orders and shipments. Basic math and language skills are also required and all industry specific training for this position are provided by the employer. Hours - M-F, 8-5 Salary - based upon experience 28K - 32K Annual Benefits - 75% medical & dental, paid sick days, vacation, Simple IRA, Profit Sharing To learn more about Advanced Labels, visit our web site Register to View www.advancedlabelsnw.com Resumes, relevant to this position, and references are required for consideration and may be sent by e-mail to: Kevin Davis Register to View

Job Title: Customer Service Representative:Printer Fleet Experience Company: IKON Office Solutions, Inc. Location: Honolulu, HI Description: Do you have a flexible schedule, reliable transportation and enjoy new challenges each day? Printer Fleet Experience.... Working in 2 different customer locations As a Field Support Representative, you will be responsible for providing excellent customer service at our client locations throughout a geographic area. You will be a vital part of our commitment to our clients to deliver superb customer service by filling in for absences as well as assisting during the start-up of new accounts. Do you like to do a variety of tasks? Get bored easily? Then we have the answer. Join our Field Customer Service Representative Team and each day will be different from the last. You will be cross-trained on a variety of copying and mailroom equipment providing you with a strong career advancement path. If this sounds like the opportunity you have been searching for, apply online today. Supports the daily operations of one or more IMS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region's IMS logs and reports, the IMS services during implementation and fills in for absences and vacations throughout the IKON Management Services locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the FSR Manager or the IAM, depending on marketplace personnel configuration. JOB DUTIES AND RESPONSIBILITIES Follows IKON Service Excellence performance requirements. May spend time overseeing the work and answering the questions of Lead Operator and Operator. Mails deliveries to established locations within an account, either between departments or buildings, depending upon location. Performs high volume copying on high-end equipment for customers per their specifications. Uses all other copier/duplicator/binding equipment as needed. Performs shipping and receiving duties. Performs file room functions, including purging of files for archiving. May coordinate work assignments and answer questions for the other operators during completion of in-house and off-site copy jobs. Performs pickup and delivery of overflow jobs, which entails traveling to and from various accounts to the Overflow Copy Center. Schedules workloads in order to meet deadlines. May perform mailroom functions, including sorting and filing of individual sheets of correspondence. Lifts and moves boxes. Assists copier operator as needed. Assists Site Manager in offering suggestions for improvement where existing procedures can be improved. May perform basic maintenance on machines and oversee scheduling of maintenance for IMS vehicles. Performs daily visual inspection of site equipment. Assists in the implementation of new locations and training and directing of new IMS employees. Verifies proper usage records of supplies and equipment are maintained for end-of-month reporting. Sells related services to the client to create higher volumes. Assists in the pricing of copy jobs/orders. Assists in maintaining, through a proactive approach, consistent company accounting and reporting policies within the IMS locations. Assists in implementation of new IMS sites. Fills in for absences or vacations. May order paper, toner and office supplies totaling $50-60K per year. May manage postal meter totaling $30-60K per year. Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) Requires high school diploma plus 6-12 months of related work experience. Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per IKON Office Solutions policy. Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment. Requires experience with postage meter and equipment.

Job Title: Customer Service Rep. / Plus More Company: Location: Albany, NY Description: Fast paced Albany commercial printer looking for an energetic, intelligent, friendly self-starter to fill what is primarily an inside customer service position. HOWEVER . . . this position will currently be required to wear many hats during the day, including light bindery work, as well as deliveries to local commercial accounts, so applicant must be in good physical shape, able to handle standing for extended periods of time as well as lifting cartons. For the customer service responsibilities, strong math and phone skills are a must for working up job quotes and billing/invoicing. Computer skills are also necessary. Light bindery and production work will be necessary with digital printing equipment. We have our own delivery vehicle, and applicant must have a valid NYS drivers license and a clean driving record. We will train for specific job functions and industry knowledge. This is not a trade bindery, or production-only position, meaning you will interact with customers daily in a retail environment. Applicant must be neat and organized, presentable, responsible, mature and possess strong communication skills. Industry experience a plus. Full time, Mon. thru Friday Minimal overtimeHealthcare benefits401kBonus incentiveClean, professional environmentReply with letter of interest and/or resume here by email only

Job Title: Customer Service Rep / Project Manager Company: Location: Seattle, WA Description: Our client is looking for an experienced and stellar Customer Service Representative with a background or specific knowledge of Silk Screen Printing. This company is an amazing company with over 130 years of company combined experience in the graphics manufacturing industry. What will you be doing besides being a part of an amazing team? Processing orders Managing the project flow from start to end. Prepare correspondence Provide amazing customer service to all clients and potential clients. You will be the conduit between the production crew and the clients ? you MUST be personable. Required: High School Diploma At least 1 year of experience in the printing industry (preferably Silk Screening but lithography will work too.) If you are interested, please contact us. We are looking to fill this position by August 9th! Please email us at Register to View